Privacy Policy

The Hudson ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit thehudsonbend.com, make a reservation, sign up for our newsletter, or interact with us in any way.

Our restaurant is located at 900 NW Wall Street, Downtown Bend, Oregon 97703. By using our website or providing us with your information, you agree to the practices described in this policy.

Information we collect

Information you provide directly

We collect information you voluntarily submit through our website forms:

• Newsletter signup: name and email address
• Membership inquiry form: name, email, phone number, membership tier of interest, and how you heard about us
• Chef's Table priority list: name, email, phone number, party size, and occasion
• Contact form: name, email, phone number, and message

Information collected automatically

When you visit our website and consent to analytics cookies, we collect:

• Pages you visit and time spent on each page
• The website or search term that referred you to us
• Your approximate geographic location (city and region level only — not precise location)
• Device type, browser, and operating system
• IP address (anonymized)

Analytics data is only collected after you have given explicit consent via our cookie banner. If you decline cookies, no analytics data is collected.

Reservation information via Resy

When you make a reservation through Resy, Resy collects your name, email, phone number, party size, and reservation details. This information may be shared with us to manage your dining experience. Resy's own privacy policy governs their data collection. You can view it at resy.com/privacy-policy.

How we use your information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages
• To send you our newsletter and updates about The Hudson (only if you have signed up)
• To contact you about membership applications and Chef's Table availability
• To manage reservations and your dining experience
• To understand how guests find and use our website so we can improve it
• To measure the effectiveness of our marketing campaigns, including direct mail
• To comply with legal obligations

Email communications

If you sign up for our newsletter or submit one of our forms, you may receive email communications from us. Every email we send includes an unsubscribe link. You can opt out at any time and we will stop sending you marketing emails promptly.

We use Klaviyo to manage our email list and send communications. Klaviyo stores your name and email on our behalf. You can view Klaviyo's privacy policy at klaviyo.com/legal/privacy-notice.

Cookies and tracking

We use cookies to remember your consent preference and, with your permission, to understand how visitors use our website via Google Analytics. We do not use advertising cookies or sell your data to advertisers.

For full details on the cookies we use and how to manage them, see our Cookie Policy.

How we share your information

We do not sell your personal information. We share your information only in the following limited circumstances:

• Service providers: We share information with trusted third parties who help us operate our business — including Klaviyo (email), Google Analytics (website analytics), Resy (reservations), and Squarespace (website hosting). These providers are only authorized to use your information to perform services for us.
• Legal requirements: We may disclose your information if required by law, court order, or to protect the rights and safety of The Hudson or others.
• Business transfers: If The Hudson is acquired or merged with another business, your information may be transferred as part of that transaction.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. Newsletter subscribers are kept on our list until they unsubscribe. Form submissions are retained for up to 3 years for business records. Analytics data is retained for 14 months in Google Analytics before automatic deletion.

Your rights — California residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Invasion of Privacy Act (CIPA):

• Right to know: You can request a copy of the personal information we hold about you
• Right to delete: You can request that we delete your personal information, subject to certain exceptions
• Right to opt out: We do not sell your personal information, so there is nothing to opt out of
• Right to non-discrimination: We will not discriminate against you for exercising any of these rights
• Right to consent before tracking: We do not activate analytics tracking until you have given explicit consent via our cookie banner

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

Third-party links

Our website contains links to third-party sites including Resy, Instagram, and Facebook. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Updates to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: